UBS Reveals Client Overcharging Claims in Asia

Nov 1, 2019Updated Oct 23, 20191 min read

Wealth management clients in Hong Kong and Singapore may have been overcharged, UBS said, adding that it is working with authorities and intends to reimburse affected customers.

UBS claimed that it had identified and reported instances in which its global wealth management clients in Hong Kong and Singapore «may have been charged inappropriate spreads for bond transactions between 2008 and 2015.

UBS intends to reimburse affected customers on a basis agreed with the relevant authorities,» the bank said in its third quarter report. UBS expects the relevant authorities will subject UBS to reprimands and fines as a result of their investigations.

Despite the regulatory worries, Asia continues to be a primary growth driver for the bank, as evidenced by the latest figures. UBS’s global wealth management business posted net new asset of $10.9 billion in Asia, boosting the region’s total invested assets to $420 billion.

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Mei Ling Tan

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Mei Ling Tan is the Editor of Retail News Asia, where she leads the editorial team in delivering in-depth coverage of Asia’s dynamic retail landscape. With over a decade of experience in business journalism, Mei Ling is known for her sharp analysis, deep industry insights, and commitment to uncovering the stories behind Asia’s most innovative retail brands. Before joining Retail News Asia, Mei Ling held senior reporting roles at regional business publications, covering everything from consumer trends to digital transformation in retail. A graduate of the National University of Singapore with a degree in Communications and New Media, she combines journalistic integrity with a strong understanding of evolving market forces. Outside the newsroom, Mei Ling is a frequent speaker at industry panels and a mentor for young journalists.

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