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Octopus’ retail management solutions now implemented in Asus stores across China

By Rajiv MenonChina
1 min read
vietnam retail
vietnam retail
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Octopus Retail Management (Octopus), the retail technology provider used by leading businesses to make retail smart and personal, today announced that its cutting-edge point-of-sale (POS) suite of solutions has been successfully implemented in Asus locations across China.

Octopus’ solutions have been rolled out for Asus stores across 16 cities in China — including Beijing, Shanghai, Guangzhou, Shenzhen and Hangzhou, among others — creating a connected infrastructure and eliminating the complexity of managing its network of stores. Octopus’ smart retail technology gives Asus real-time visibility over the cloud to monitor sales, run promotions and manage inventory more efficiently.

Importantly, Octopus’ customizable solutions have been integrated with the Alibaba iStore system, including Customer Relationship Management (CRM) integration and payment integration.  This seamless integration allows Asus to drive omnichannel sales and enhance the customer experience both in store and online.

“The retail space is transforming rapidly. We wanted a retail software solution that would integrate with Alibaba CRM and allow seamless promotions and inventory management across our network of stores in China. Partnering with Octopus will enable us to achieve that and deliver an enhanced shopping experience for our customers,” said Wu Rui, Project Director at Asus.

“We are proud to be selected by Asus to deliver our software solutions to drive their retail business forward,” said Ong Whee Shiong, Managing Director of Octopus. “More than ever, customers expect retailers to provide a personalized and seamless shopping experience across all channels. Octopus’ smart retail technology will enable Asus to manage their store network across China to enhance their business productivity and drive store experiences that exceed their customers’ expectations.”

Questions & Answers

Q.

What specific problems was Asus looking to solve by implementing Octopus's retail management solutions?

A.

Asus wanted to eliminate the complexity of managing its store network and gain real-time visibility over sales, promotions, and inventory. They also needed a solution that would integrate with Alibaba CRM for smooth operations.

Q.

How does Octopus's technology connect with other systems Asus uses for retail operations?

A.

Octopus's customizable solutions have been integrated with the Alibaba iStore system. This includes Customer Relationship Management (CRM) integration and payment integration, allowing Asus to manage omnichannel sales and customer experience.

Q.

Which regions or cities in China have seen the implementation of Octopus's retail solutions in Asus stores?

A.

The solutions have been rolled out in Asus stores across 16 cities in China. These locations include major centres such as Beijing, Shanghai, Guangzhou, Shenzhen, and Hangzhou, among others.

Q.

What business benefits does Asus expect to achieve by partnering with Octopus for their retail management?

A.

Asus expects to drive omnichannel sales, enhance the customer experience, and improve business productivity. The partnership also aims to deliver an enhanced and more personalised shopping experience for their customers.

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