Mail&More offers a fully scalable solution to all airlines seeking to participate in the rapidly growing e-commerce and small parcel logistics niche. It removes the challenges and complexity that non-traditional cargo such as mail or e-commerce bring to an airline’s operational processes. Mail&More assumes responsibility on the airline’s behalf for all related commercial operations through to capacity sourcing and allocation, and is supported by innovative Mail EDI software.
E-commerce features in every air cargo conference as the disruptor and fastest-growing commodity in air cargo. And it is one that requires specialized expertise given the sheer volumes of AWBs it generates as well as the last-mile network complexity of small parcels with very diverse end destinations. Mail&More has developed a tailored service that has continuously seen annual growth rates of 50% since it was officially introduced in 2022 and today caters to a growing network of 20 postal operators and 30 airlines across the globe, with a strong footprint in Europe and Asia.
Mail & More is unique. It bridges the gap between postal operators on one hand, who are always looking for the best possible network solutions for the e-commerce platforms, consolidators and vendors that they serve, and airlines, on the other, seeking to optimize their capacity utilisation and load factors – and their process efficiency. Mail&More matches the two and develops market shares, constructs routings, oversees and coordinates transport operations, while advising its customers on cross-border alternatives or other measures they can take to increase their base loads on certain routes. Because of its experience and understanding of regulatory bodies, customer expectations and airline processes in this product niche, Mail&More is a strong partner for airlines of any size seeking to improve or even launch their e-commerce strategy. What’s more, it is the only company in the world currently offering this service.
Mail&More offers audits, strategic guidance, solution recommendations, and operational support tailored to each airline’s size and structural focus—whether large carriers aiming to further optimize and digitalize their e-commerce strategy, mid-sized airlines developing their parcel business with the right tools, or smaller and leisure airlines still defining their strategic direction. Leveraging innovative cloud-based MAIL EDI software, the Mail&More team assists airlines in efficiently developing their e-commerce service both in terms of costs and return on investment. Once established, it assists in digitalizing the airline’s respective processes to ensure complete product positioning, visibility and control over its operations.
2025 will be a year of consolidation for Mail&More, following growing interest from airlines over the past two years. Many carriers have recognized the need to position their e-commerce and parcel services with the same strategic importance as established special products such as pharmaceuticals, dangerous goods, or perishables. However, due to its rapid development, this segment presents challenges—particularly in terms of return on investment. This is where Mail&More adds value, offering extensive network coverage, strong partner connections, market visibility, digital tools, operational efficiencies, and ongoing performance monitoring. By providing a comprehensive and centralized commodity strategy, Mail&More acts as a long-term, plug-and-play business solution.
