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E-Tailing

JD’s new delivery app to boost online-to-offline business

By Rajiv Menon
1 min read
JD’s new delivery app to boost online-to-offline business
In this article (5)

JD Inc, one of China’s biggest e-commerce companies, has introduced a new delivery app for urban Chinese. Paidaojia allows users to place online orders for delivery from nearby merchants, whether convenience stores or restaurants, according to China Daily. JD guarantees delivery within 2 hours on orders from stores within 3 kilometers. JD CEO Liu Qiangdong said in a statement that the app is a strategic move to capture more of the online-to-offline market. Along with the company’s logistics and delivery system, JD plans to build Paidaojia into a “local life and service platform.

” The company has already tested the app with a pilot program in Beijing and Shanghai. By the end of March, Paidaojia is expected to serve communities within Beijing from the city center to the fourth ring road. From there, the service area will expand to other large Chinese cities, including Shanghai, Shenzhen, and Guangzhou.

Questions & Answers

Q.

What is the primary function of JD's new Paidaojia app?

A.

The Paidaojia app allows users in urban China to place online orders for delivery from nearby merchants. This includes various businesses such as convenience stores and restaurants, facilitating online-to-offline transactions.

Q.

What is JD's guaranteed delivery time for orders made through the app?

A.

JD guarantees that orders placed through the Paidaojia app will be delivered within two hours. This guarantee applies specifically to orders made from stores located within a three-kilometre radius of the user.

Q.

Which Chinese cities will the Paidaojia service expand to after its initial rollout?

A.

After its initial rollout and service within Beijing, Paidaojia is set to expand to other major Chinese cities. These include Shanghai, Shenzhen, and Guangzhou, as part of JD's broader strategy.

Q.

What is JD's long-term vision for the Paidaojia app?

A.

JD plans to develop Paidaojia into a comprehensive 'local life and service platform'. This will use the company's existing logistics and delivery infrastructure, aiming to capture more of the online-to-offline market.

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