Fashion
Deliveroo Hong Kong today announces its partnership with 7-Eleven and Marks & Spencer to launch its first-ever on-demand grocery delivery service, allowing customers to access a variety of ready-to-eat meals and grocery products, which is especially important amidst the ongoing COVID-19 pandemic. Through Deliveroo’s partnership with the popular convenience chain and the British retailer, over 1,000 grocery products will be on offer, highlighting Deliveroo’s commitment to delivering great food to customers across the city.
The new on-demand grocery delivery service will provide consumers with easier access to convenience store favourites such as on-the-go breakfast and lunch items, street-eat snacks like siu mai and dumplings, medicines, tissues, gum and mints, and a plethora of quick bites and beverages. Household essentials and fresh produce will also be on offer including fruit and vegetables, meat and seafood, eggs, milk and dairy, snacks and sweets, alcoholic and non-alcoholic beverages, as well as store cupboard essentials. With a fleet of over 7,000 riders in Hong Kong, Deliveroo is committed to delivering essential grocery items to people in as little as 30 minutes, ensuring that great food is never far away.
Brian Lo, General Manager, of Deliveroo Hong Kong said, “Hong Kongers have grown accustomed to the convenience of ordering in and receiving takeout right to their doors given the volatility of the epidemic. At Deliveroo, we listen to our customers and pride ourselves on keeping up with consumer trends. The global pandemic has accelerated the importance of delivery services, and the need for at-home delivery services beyond takeaway food. We want to help Hong Kongers receive a variety of goods right to their doors and accommodate the shift in consumers’ needs; that’s why we’re delighted to partner with 7-Eleven and Marks & Spencer to offer more great and delicious food to Hong Kongers all across the city.
He added, “We are investing in building this proposition and we expect customer interactions on our platform to grow significantly with this new on-demand grocery offering. We look forward to adding more grocery partners in the coming months to offer consumers a wide range of items to make shopping from home more convenient and easy.”
Accessing 7-Eleven tasty food anytime, anywhere
Having your favourite snacks delivered to your door has never been easier. In the first phase of Deliveroo and 7-Eleven’s partnership, starting from October, 40 7-Eleven stores covering key areas within the city will be available for delivery in all of Deliveroo’s zones, offering approximately half of the store’s popular items. This is the first stage of a multi-phase partnership with further expansion expected.
7-Eleven is the largest convenience store brand in Hong Kong, with Hong Kongers visiting the beloved shop frequently to buy their meals, snacks and pick up healthcare essentials whenever they have a sore stomach or head. With the help of Deliveroo, 7-Eleven will deliver ready-to-eat hot meals, snack items including cakes, crisps, coffee and milk tea, beer and spirits, and popular street-side snacks such as fish balls, udon noodles, rice dumplings and more. Some household items such as Panadol, Band-Aids, Kleenex and Dettol wipes will also be on offer.
Alex Liu, Managing Director, 7-Eleven Hong Kong & Macau, said, “This is certainly an exciting initiative for us as it is our first time partnering with a food delivery platform. 7-Elevenis dedicated to offering a range of tasty ready-to-eat products under our own brand 7-SELECT and HOTSHOT. With over 970 stores across Hong Kong, customers can access delicious meals in a convenient way. We also continue bringing new and exclusive products to give excitement for our customers. Partnering with Deliveroo helps us to reach out to new customers and expand our customer base. With this partnership, we are extending convenience to another level, customers can enjoy our products anytime, anywhere.”
In recognition of the grocery launch, 7-Eleven is offering delicious deals and savings of three HK$20 vouchers when new Deliveroo customers order HK$100 worth of items. Voucher codes can be found in the selected 7-Eleven stores.
Providing Deliveroo customers more food options through Marks & Spencer partnership
From today customers can order an assortment of top-quality M&S food & drink products on-demand via Deliveroo, including top-selling wines, cheese and deli items, baked goods, fresh fruits and vegetables, ready meals, pet supplies, personal and household items as well as store cupboard essentials. Over 800 M&S grocery items are available via the Deliveroo app, meaning customers can find something for every mealtime.
Customers can order a multitude of grocery items from 11 Marks & Spencer stores in different neighborhoods, such as Central, Kowloon Bay, Wan Chai and Tsim Sha Tsui.
With over 30 years’ heritage in Hong Kong, M&S customers are known to be passionate about their food, which is why M&S have partnered with Deliveroo to help get customers the products they love as well as supporting those who currently aren’t able to visit stores easily. From M&S’ fresh Select Farms meat, dairy and produce to sweet treats and easy dinner ingredients, customers on Deliveroo can now browse and order their M&S favourites with just the click of a button – and all delivered to the doorstep by Deliveroo in as little as 30 minutes.
In celebration of the launch, new Deliveroo customers can receive a welcome gift of two HK$50 coupons when they purchase HK$400 worth of groceries from Marks & Spencer on Deliveroo from 19 October till 19 November. Voucher codes can be found in selected M&S stores and on Deliveroo social channels. Additionally, one bottle of Prosecco will be up for grabs for new M&S customers via Deliveroo who spend HK$600 or more, while supplies last. Customers will need to add the free Prosecco item to their basket at Checkout.
