Coach, Kate Spade parent strikes strategic alliance with Tmall China

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US-based luxury retail company Tapestry has entered into a strategic alliance with Alibaba’s Tmall platform to boost the sale of its Coach, Kate Spade, and Stuart Weitzman products online in China.
The partnership, announced last week, will see Tapestry unveil flagship stores for its suite of luxury brands on Tmall later this month, where it will offer exclusive products and personalized content and services to Chinese shoppers.
The partnership reflects a step forward in Tapestry’s ChinaNext strategy, which aims to grow the company’s China business and gather digital learnings that can be leveraged in other markets.
Currently, less than 20 percent of Tapestry’s revenue comes from China. The company is looking to increase that figure by tapping into Tmall’s active user base of over 750 million shoppers.
“Tapestry is committed to the Chinese market. We have a leadership position in China and all of our brands have a tremendous opportunity for further growth,” Jide Zeitlin, Tapestry CEO and chairman, said in a statement.
“Given Tapestry’s focus on customer experience, creating innovative strategic partnerships with leaders such as Tmall helps us to connect our unique lifestyle brands with the important fashion and digitally savvy Chinese consumer,” he said.
Beyond the new digital flagships, Tapestry is also working with Alibaba on intellectual property rights protection. Coach is a member of the Alibaba Anti-Counterfeiting Alliance and leverages the e-commerce company’s tools, technology and cooperation initiatives to protect its brand.
Questions & Answers
Q.What is the primary goal of Tapestry's new partnership with Tmall?
What is the primary goal of Tapestry's new partnership with Tmall?
The alliance aims to boost online sales of Tapestry's luxury brands, such as Coach and Kate Spade, in China. It is a key part of the company's ChinaNext strategy to grow its business in the region.
Q.What specific features will Tapestry's new Tmall stores offer Chinese customers?
What specific features will Tapestry's new Tmall stores offer Chinese customers?
The flagship stores on Tmall will offer exclusive products and provide personalised content and services to Chinese shoppers. This is part of Tapestry's approach to connect with the digitally savvy consumer.
Q.Does Tapestry have other collaborations with Alibaba besides the Tmall partnership?
Does Tapestry have other collaborations with Alibaba besides the Tmall partnership?
Yes, Tapestry is also collaborating with Alibaba on intellectual property rights protection. Coach is already a member of the Alibaba Anti-Counterfeiting Alliance, using its tools and initiatives to protect its brand.
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