28th & 29th April : Singapore > Omni-Channel, Retail & CX Workshop

From strategy to success.

When it comes to retail selling, gone are the days of push marketing strategies. Customers want to access your brand wherever they are, whenever they want. Whether they are researching a product on your website, swiping through a mobile catalogue or making a purchase in your brick-and-mortar store. Therefore, you have to go wherever your customers go – empowering them with the right information, at the right time, in the right place.

But how can you make this indispensable transition from push to pull? How can you successfully incorporate Omni-channel efforts in your retail business?

Tune in to the 2 days workshop seminar organized by Retail News and CSAI, we’re sure that we deliver the highest quality and that we send everyone home with an amazing retail experience.

Join the 2 days course and select your prefered location in Singapore to discover the benefits of:

• Establishing a strong brand presence with Omni-channel retailing;

• Ecommerce and convenient mobile payments in SE Asia;

• Reaching shoppers across any channel;

• Creating a consistent customer experience across all channels;

• Empowering you customers with the right information to create a deeper engagement;

• Customer Journey Mapping workshop;

• Optimize your customer journey.

Download our workshop flyer here.

Register now and stay ahead of ever-changing customer desires. Space is limited so don’t miss out. All participants will receive an official certificate that they have joined the workshop and they have best-practice knowledge.

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